Mercure Inverness Hotel

The room was huge and exceptionally good!

Appreciated our rooms with a bath.

Everything was perfectly fine, unbeatable location close to trucks, easy to get to from the airport, and a public footpath, which leads to bars, excellent staff. Had a pleasant stay in our recently renovated and a nice size room with double bed,...  

Ideal venue, FAVOURABLE location not far from the river ness, which is lovely for an evening walk as well as a public footpath, which leads to bars, appreciated our stay. The room we got was recently refurbished and a nice...  

I liked staff and restaurant food and wine was good. Also very good location in centre of town and near railway station - we did not bring a car.

Great location in the city center!

The hotel is outdated and in need of repair

the hotel was very centreal the staff were very plesant food was good and the prices good

i thought the breakfast could have been a bit more organised but on the whole not bad

The hotel served our purpose in that it was clean, in a convenient location, offered a good breakfast and had helpful staff. The room had a tea/coffee tray, a decent television, a decent shower and an iron. We did not intend to spend lots of time at the...  

The helpfulness of the staff - feather pillows exchanged within 15 minutes, they booked the taxi for us and even allowed us an extra hour in the room whilst we waited - would definately stay again - and the breakfast was great too!...  

Nice central hotel.

the hotel with huge and particularly good rooms, in a lovely area, near the station. plenty of appetising food. nice building and rooms with a double bed.

The town shopping is right around the corner.

The room was so loud, next to the street. The room was cold, the bathroom smelled, and no hot water for showers. The hot tub was so dirty, no one was in it. The staff was not very helpful.

Both hotel and staff were really nice , good location for shops,bars etc

We were four people, the double bedroon was fantastic but the twin bedroom was rather small. The location was ideal, the parking facilities useful, and the spa was quite good although the swimming pool a bit small and I wished they...  

Inner city hotel, good location, but as with many well used hotels like these needs updating. room adequate but radiator did not work and night time room was a little cold no spare blanket.

The breakfast was good and offered a good variety. The street noise at night was disruptive, and the bathroom felt a bit cramped, affecting overall comfort.

A key feature was the genuine welcome from the staff along with the excellent breakfast.

Some of the paintwork could do with a touch-up. There is also an issue about noise from the street outside at the front of the hotel.